The MFCC System
MFCC ensures that our key Policies, Procedures and Standards are freely available to any interested parties. Additionally we welcome comments and feedback, not only through more formal scheduled consultation processes and activities, but at anytime.
Furthermore, much of MFCC's work is anchored around technical working documentation that include our Standards (MTLAS and MFCS), and other supporting system documents.
MFCC's Standards and policies aim to:
- define clear requirements for entities that need to comply with requirements and for Certification Bodies that audit these requirements;
- be uniform of structure, of style and terminology;
- be consistent.
MFCC also produces a range of other resources that we make available to interested parties. Please visit the MFCC Resource Centre.
MFCC Policies and Procedures
|Implementation Arrangements||This documents acts as MFCC’s ‘umbrella’ guidance document. It summarises the formation of MFCC, our mission and some of our key operating and value principles.|
|Guiding Principles||MFCC’s four main guiding principles are covered in this policy. These are impartiality and conflict of interest, confidentiality and anti-corruption.|
|Standard Setting||This policy specifies how MFCC sets the MFCC Standards (currently MTLAS and MFCS). MFCC’s Standard development processes are carried out according to international best practices and in compliance to the standard setting process requirements of the PEFC Council.|
|Stakeholder Engagement and Public Documents||This policy adds to the Standard Setting process in as much it describes more generally how MFCC will engage with stakeholders during a consultation period. MFCC follows international best practices in stakeholder consultations and subsequent reporting.|
|Certification Body Requirements||This policy specifies the minimum requirements MFCC demands from Certification Bodies that audit against MFCC Systems. Areas covered are auditing team requirements, the audit process, managing non-conformances and issuing certification.|
|MFCC Trademark Usage||This particular policy applies to MTLAS only and specifies MFCC’s policy and procedures with regards MFCC trademark use. With MTLAS, MFCC does not allow on-product labelling, but does endorse off-product labelling carried out in accordance to MFCC policy.|
|Notification of Certification Bodies ||This procedure specifies the conditions, and procedures for Certification Body notification, along with obligations of MFCC notified Certification Bodies and the validity of notification.|
|Complaints, Appeals and Disputes ||As the name implies this procedure explains how MFCC handles complaints, appeals and disputes, and what interested parties can expect in such a process.|